Intelledgement, L.L.C.

Intelligent knowledge management

“The devil is in the details.”

— English proverb

Knowledge management can be broken down into three basic activities. First, you must identify all the audiences—internal to your organization as well as external—who need access to information which you can provide, and determine the requirements for each. Next you need to design and implement a “knowledge architecture” for your organization that enables you to collect, store, and distribute the information to the people who need it in a timely fashion. Finally, you need to identify and empower content experts, editors, and I/T staff to ensure the quality of the knowledgebase and maintain it.